We’ve answered the most common questions about us, delivery process, payments, and support to ensure a smooth and secure experience.
How long does order processing take?
Most paid orders are processed quickly. In busy hours it may take a bit longer, but you will always get an update by email.
Can I pay with different payment methods?
Yes. You can use available gateways shown in checkout. If a method is temporarily unavailable, use another one from the list.
Where do I get support after purchase?
Use our Discord support channel. Open a ticket and include your order email so we can verify and help you faster.
Can I request a refund?
Refund policy depends on product type and delivery status. Open a ticket on Discord and our team will review your case.
Do I receive product keys by email?
Yes. After successful payment and fulfillment, keys are sent to the email used during checkout.
